Has anyone else experienced getting bumped off Mooch and then having to wait days to log in again? The error page says I have tried to log in too many times. But I haven't logged in that day, much less several times.

This has happened to me more times than I can count in the last couple of weeks.

I don't see a pattern in when this happens. All of a sudden, I am dumped on the error page that says I can ask for my password to be mailed to me or I can get my password reset right away. The former works and the latter does not. As noted, I have to wait at minimum overnight to get on again but sometimes longer, it seems.

I worry about the future of mooch. Postage is going up and technical glitches are more frequent.

My question is really asking if this is common and is it being investigated? I assume this is a software glitch of some kind and can be fixed. At minimum, it would be nice if the immediate password reset were operational.