Transaction details ? Status: I requested this book, sender says they sent it, but I never acknowledged receiving it Book moocher: JP (USA: WI) MEMBER HISTORY > Book giver: Bamboodyll (USA: VA) MEMBER HISTORY > Book Title: Managing the Professional Service Firm Book Author: David H. Maister Date requested: June 23, 2011 / 4:28 AM Date concluded: September 27, 2011 / 9:21 AM