John cannot help you with your tech support questions.
BookMooch is really big: it has over 130,000 members, and 3,000 books are traded every day.
That unfortunately means that John can't work on BookMooch and also personally help people.
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However, your tech support question will be answered if you send it to one of our volunteer administrators.
| ![](http://i.bookmooch.com/images/spacer.gif) | One of the tech support volunteers can help me |
or
| ![](http://i.bookmooch.com/images/spacer.gif) | I need to email John directly because only he can help me. |
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